FAQS2020-04-07T09:40:55+00:00
I HAVE MORE QUESTIONS2020-04-07T16:16:12+00:00

We are always here to answer your questions, so email us at [email protected] or call us on 020 8888 8287

 

IS THERE PLASTIC IN YOUR PACKAGING OR TEA BAGS ?2020-04-07T16:27:54+00:00

We are totally plastic free. Want to know more please go to our sustainability page

HOW MUCH WILL IT COST FOR SHIPPING (INTERNATIONAL)2020-04-07T16:14:41+00:00

This can range depending on where you are in the globe, this will all be calculated for you at checkout.

WHEN WILL MY ORDER ARRIVE (INTERNATIONAL)2020-04-07T16:14:08+00:00

We post where ever you are in the world. Europe, it will take 2-7 working days. Further flung places it might take a little longer 10- 14 working days

HOW MUCH WILL IT COST FOR SHIPPING (UK)2020-11-27T11:06:51+00:00

Any order over £15 is absolutely free. Any others below that will be a standard postage of  £3.50 which will be added onto your order at the checkout.

WHEN WILL MY ORDER ARRIVE (UK)2020-04-07T16:12:55+00:00

No one wants to wait to long by the kettle! All orders placed before 1pm  are shipped the same day. & you receive it in 1 – 2 working days.

* PLEASE NOTE – during Christmas holidays there might be some delays*

I HAVE A DISCOUNT BANANA, WHERE DOES IT GO?2020-04-07T16:12:22+00:00

After you go to check out, it will bring you to an order summary page.  On the left hand side there is a box that says ‘ Discount banana’  just pop your code in there and click ‘Apply’ to get your money off.

I’VE MADE A MISTAKE – I NEED TO CANCEL OR CHANGE MY ORDER?2020-04-07T16:11:38+00:00

These things happen! Please contact our customer services via our contact page. Or ring us on 020 8888 8287. If you place an order over the weekend and make a mistake we aren’t able to change it over the weekend, so call us first thing on Monday morning.

HOW CAN I PAY ?2020-04-07T16:10:58+00:00

We use stripe so you can pay by credit or debit card (visa, Mastercard, Mestro, Amex)

CAN I GET TEA TO FAR FLUNG PLACES ?2020-04-07T16:09:26+00:00

Yes we ship worldwide, everyone deserves a good cuppa!

WHO IS LEAFY BEAN CO ?2020-04-07T16:08:31+00:00

Leafy bean company  was started by Laura monk in north London, it’s a fully independent company.